Features Of channel manager

Hotel channel manager is an application that manages all hotel operations from a single dashboard, easy to use interface. Single dashboard to manage all hotel operations including reservation, room reservations, credit cards, and electronic check to make it easy to manage the day to day operations of a chain of hotels. The main advantages of Hotel Channel Manager are: It is easy to use, every room reservation can be tracked, easily assign rooms to guests, and make room reservation guarantees can be fulfilled quickly. Real-time inventory and rates of hotels are also available, and the interface has many customizable features.

The main uses of Hotel Channel Manager are: To run small properties, i.e. single-family homes, apartments, condos, etc,

single dashboard controller:

it is very important to use single dashboard controller. For small properties, it can be a great deal cheaper to use a small hotel channel manager than a larger one as a single domain controller is easier to use. Using a single-domain controller reduces network traffic and administrative load, it also enables the use of more powerful features for managing single-domain properties. Single-domain hotel channel manager can be used for managing multiple types of hotels (convention, hospitality, personal, family, business) in various locations without reconfiguring or extending any of the applications. Using single-domain hotel channel manager, it is easy to manage all types of hotels even when the domain name changes

Manage Reservation Effectively:

To be able to manage the reservation system efficiently Hotel Channel Manager should have features that would get the job done. Features like automatic room finding, bulk booking, e-check and multi-lingual room search, advanced transaction processing, flexible linking and connection lists, reservation history, and multi-point routing would get the job done. Another feature that would get the job done is a comprehensive error reporting. This feature would report any errors and omissions in the reservation, rooms, check in and check out. These errors would not only increase the total cost involved but also slow down the process of booking rooms.

Handle Multiple OTA:

Another important feature for Hotel Channel Manager is its ability to handle multiple online channels. Multiple online channels are used by most hoteliers today to promote their business. The booking of rooms, check in/check out process, reservation of rooms, booking of services, payment and other important operations takes place across multiple online channels. To make the operations of these channels easier and effective, Hotel Channel Manager must be able to update hotel inventory, manage multiple online channels and perform other important tasks related to these channels.Booking process and online marketing are critical functions for successful hotel management. To make these tasks easier, Hotel Channel Manager should be able to update booking process anytime required.

Simplify Booking Process:

It should also provide multiple online channels to promote your business and simplify the booking process. To simplify the booking process, the channel manager should have access to real time data. With this data, it will be easy to perform routine changes to room availability and room rates without manually accessing the system.

Send SMS & Email Notification:

Along with online marketing and management program, Hotel Channel Manager can also use SMS marketing and SMS gateway to manage customers effectively. This is because most customers use mobile phones to book or purchase services. Apart from booking and purchase transactions, most customers use their mobiles to send messages to Hotel Channel Managers to inform them of various new offers and discounts on offer. Using this service, you can easily manage all your customer communication efforts effectively.